GENERAL TERMS AND CONDITIONS OF SALE

This document (General Terms and Conditions of Sale) defines the conditions applicable to the sales concluded between on the one hand the people wishing to carry out a purchase via Internet site of La Fée Verte www.lafeeverteboutique.com, hereafter called the customer and on the other hand the company La Fée Verte whose seat is located 18 rue Castillon, 33000 Bordeaux,France, registered at the RCS of Bordeaux under number 423.107.416, hereafter called www.lafeeverteboutique.com. These conditions concern on a purely exclusive basis only the noncommercial physical people.

ARTICLE 1. ACCEPTANCE OF THE CONDITIONS

The customer admits having taken knowledge, at the time of the placing of order, the particular conditions of sale stated on this screen and expressly states to accept them without reserve.

The present general conditions of sale govern the contractual relations between lafeeverteboutique.com and its customer, the two parts the acceptor without reserve.

These general conditions of sale will prevail on all other conditions appearing in any other document, except preliminary, express and written exemption.

ARTICLE 2 . PRICE

The prices of our products are indicated in euro all inclusive of tax except share in the expenses of treatment and forwarding. (see delivery).

All the orders whatever their origin are payable in euro.

La Fée Verte reserves the right to modify its prices constantly but the products will be invoicees on the basis of tarif in force at the time of the recording of the orders, subject to availability on this date.

Clause of reserve of property: the products remain the property of La Fée Verte to the complete cashing of the price by La Fée Verte.

For the expeditions except European Union, of possible taxes (local, customs VAT or of importation) could be invoiced on arrival of the parcel’s destination and will remain with the load of the receiver.

ARTICLE 3. ORDER

La Fée Verte begins to deliver the orders received on the website only within the limit with stocks available of the products. In the absence of availability of one or more ordered products, La Fée Verte begins to inform the customer as fast as possible of it.

The systems of automatic recording are regarded as being worth proof, of nature, the contents and the date of the order. La Fée Verte confirms the acceptance of its order to the customer with the e-mail adress that this one will have communicated.

The sale will be concluded only as from the confirmation of order. The information stated by the customer, at the time of the order taking engages this one.

 In the event of error in the wording of the co-ordinates of the recipient, the salesman could not be held responsible for the impossibility in which it could be to deliver the product.

La Fée Verte reserves the right to cancel or to refuse any ordering of a customer with which there would be a litigation relating to the payment of a former order or which would represent in his eyes any forms of risk. Any order is worth acceptance of the prices and description of the products available to the sale.

ARTICLE 4. DELIVERY

La Fée Verte offers 2 modes of delivery:

- colissimo suivi (priority french postal sevices )

- chronopost ( express french carrier) )

The products which will be dispatched and accompanied by the justifying invoice, with the address of delivery indicated by the customer at the time of his order.

The delivery periods indicated are indicative times as from the day following that of the validation by the customer of its order and correspond to the times of treatment and delivery of the products. In the case they could not be opposable, but in the event of unusual delay, an e-mail will be addressed to you.

La Fée Verte declines any responsibility in the event of too important delivery period because of the mail service or the means of transport, like in the event of loss of the ordered products or of strike. The risks of transport are supported by the customer, who will have to formulate a protest justified near the mail service or the conveyor, within three day wrought as from the delivery.

This being, despite everything the care taken by La Fée Verte in the preparation of the parcels, it may be that a product is missing. In the same way, after transport of the parcel, one of the products could be defective.

This is why, of the reception of his order, the customer will take care to check the conformity of the received products. Any anomaly concerning the delivery (produced lack or broken, damaged parcel) will have imperatively to be notified, the very same day reception or at the latest the first wrought day following the reception, with the customer service of Lafeeverteboutique.com, by mail recommended (addressed with La Fée Verte - Customers service - 18 rue Castillon,33000 Bordeaux, France ).

 All claims formulated after this time will be rejected and Lafeeverteboutique.com will be released from any responsibility.

La Fée Verte reserves the possibility of requiring of the customer to return the defective product to him.

If the above-mentioned conditions are filled, La Fée Verte will then proceed to the handing-over one to have, the refunding of  product(s) defective, or to the reforwarding of the product missing (subject to the cogency of the request of the Purchaser).

The products offered to the sale on the lafeeverteboutique.com site can be acquired in all the European Convention countries. La Fée Verte reserves the right to modify at all time the list of these countries.

For the sending except union European, of possible taxes (local, customs VAT or of importation) could be invoiced on arrival of the parcel with destination and will remain with the load of the receiver.

ARTICLE 5. PAYMENT

The payment of the purchases is carried out with the choice of the customer:

    . by Paypal

    . by wire transfert

The ordered products are then reserved 5 days as from the date of order. Passed this time and in the absence of reception of the corresponding transfer, Lafeeverteboutique.com reserves the right to cancel the customer order. The transfer will be refund if it is necessary (except if the customer certifies to maintain his order).

In the event of payment by transfer, the certificate of this one must be faxed to the 05 56 51 21 28 or transmitted by e-mail with the following address: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .

In all the cases, the validation of the order, that the payment is carried out by paypal directly on the site, or transfer, is worth signature and express acceptance of all the operations carried out on the site.

ARTICLE 6. AVAILABILITY

The indications on the availability of the products are provided to the customer at the time of the passage of the order. In the possibility of a unavailability of product after placing of the order, La Fée Verte begins to inform of it the customer by e-mail or mail as soon as possible.

The customer order will be automatically cancelled and the refunded amount corresponding.

In the event of payment by paypal, the customer will be refunded by transfer.

ARTICLE 7. RIGHT OF RETRACTATION

All the market products profit from the clause “statisfied or refunded”. In accordance with the law, the customer has a right of 7 days retractation to turn over us the products without having to justify reason, in accordance with the provisions of the articles L 121 and following of the code of consumption.

This time runs as from the reception of the goods. This right is exerted by the reference of the product, only the carriage costs remain with the load of the customer.

If the customer exerts his time of retractation, the company La Fée Verte begins to refund to him the sums paid within 30 maximum days per transfer.

In accordance with the general conditions of sale of Lafeeverteboutique.com, only the articles turned over in their packing of origin will be accepted. Consequently, the returns of jewels worn or damaged will be refused.

It will be up to the customer to preserve any proof of return, which supposes that the articles are turned over by registered mail or any other means giving unquestionable date to this sending. The expenses of return are with your load, and you are free to choose the type of sending.

the event of error of delivery, La Fée Verte will deal with your expenses of return to height of the amount mentioned on the proof of deposit that you will send to us by fax or e-mail.

The right of retractation is exerted under the same conditions as of the order and before the delivery.

ARTICLE 8. REFUNDING AND EXCHANGE

All the products can make the object of an exchange or of a refunding except for those being marked contrary.

In accordance with the general conditions of sale of Lafeeverteboutique.com, only the articles turned over in their packing of origin will be accepted. Consequently, the returns of jewels worn or damaged will be refused.

Refunding can also be required within 7 days. La Fée Verte begins to refund within 30 maximum days per transfer.

Except in the event all the articles of the www.lafeeverteboutique.com site are exchangeable subject to the availabilities in stock. They is enough for you to mention us the wished article exchanges some at the time of yours asks return. We will accept it with reception of yours return, according to the availabilities. If the new order is of a rising superior, the customer will have to join at the request of exchange the payment of the remainder. Contrary, if the amount of the exchange is lower than the initial amount, the customer will be credit on his lafeeverteboutique’s account .

Exept error of delivery of La Fée Verte, the transport charges are not refundable.

In all the cases, any request for refunding or exchange will have to be carried out by e-mail (heading contact ).

All the articles are subjected to a contractual guarantee, which does not make obstacle with the legal guarantee envisaged by articles 1641 and following of the Civil code.

ARTICLE 9. CUSTOMER SERVICE

For any information or question, the Customer service of Lafeeverteboutique.com is reachable by phone Monday to Friday at 13H00 to 19h00 at 05 56 51 21 28.

By e-mail with the following address: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it ; via the form envisaged to this end on the site http://www.lafeeverteboutique.com (heading contact).

By mail to be addressed with La Fée Verte, Customer service, 18 rue castillon 33000 Bordeaux, France.

ARTICLE 10. REPAIRINGS

For any repairings, the client must inform our services by mail .

The client will be answered within 48 H by quote.

The shipping always costs fall to the client.

ARTICLE 11.  INTELLECTUAL PROPERTY

All the texts, comments, works, illustrations and images reproduced on the sites published by Lafeeverteboutique.com are reserved under the royalty like to the intellectual document of title and whole world.

For this reason and in accordance with the provisions of the Code of the Property Intellectual, alone is authorized the use for a private use subject to provisions different even more restrictive from the code of the intellectual property.

Any other use is constitutive of counterfeit and sanctioned with the Intellectual document of title without the authorization preliminary of La Fée Verte.

Any reproduction total or partial of the sites published by La Fée Verte is strictly prohibited.

ARTICLE 12.  RESPONSIBILITY

The offered products are in conformity with the French legislation into force and the applicable standards in France. The photographs, texts, graphics information and characteristics reproduced and illustrating the products presented are not contractual.

Consequently, the responsibility of La Fée Verte could not be committed in the event of error or of omission in one of these photographs, texts or graphics informations or characteristic of the products or in the event of modification of the characteristics of the products by its suppliers. Of course for any question about the products you can contact our service customers.

La Fée Verte could not be held for person in charge for the inexecution of the contract concluded in the event of unavailability or out-of-stock condition of the product, of cause beyond control, disturbance or all-out strike or partial in particular of the mail service and means of transport and/or communications, flood, fire. In any event, any delay of delivery cannot give place to damages, reserve or cancellation of the pending orders. Bonds hypertexts can return towards other sites that the www.lafeeverteboutique.com site.

La Fée Verte releases any responsibility if the contents of these sites would contravene the legal and lawful provisions into force.

Consequently, in accordance with the data-processing law and freedoms of the January 6,1978, you have a right of access, of correction and opposition to the personal data concerning you.

For that it is enough to us to make the line bid of it by indicating your name, first name to us, addresses and if possible your reference customer by e-mail,  by filling our form with contact.

La Fée Verte does not have, for all the stages of access to the site, of the process of order, the delivery or the posterior services, that an obligation of means.

The responsibility of La Fée Verte could not be committed for all the disadvantages or damage inherent in the use of Internet network, in particular a rupture of the service, an intrusion external or the presence of data-processing virus, or done everything qualified of cause beyond control, in accordance with the law and with jurisprudence.

ARTICLE 13. PERSONAL INFORMATION

For the good unfolding of the order, the collected personal data will be the subject of a data-processing treatment, the consumer admits being informed of it.

For this reason, information relating to it can be communicated to the trade partners of the company La Fée Verte.

In accordance with the law of the January 6,1978, the consumer also has a right of access, of correction and opposition with regard to any information relating to it appearing in the files of the company La Fée Verte.

For that it is enough to us to make the line bid of it by indicating your name, first name to us, addresses and if possible yours reference customer; at the heading contact.

ARTICLE 14. APPLICABLE DUTY AND ATTRIBUTION OF COMPETENCE

This contract is subjected to the French law.

The language of this contract is the French language.

 In the event of litigation with professionals and/or tradesmen, the courts of Bordeaux will be qualified.

In the event of litigation with a customer, the French courts will be only qualified

.